Pat Bates of Bentonville, Director of Human Resources for Beaver Water District (BWD), and Bill HagenBurger of Rogers, Plant Engineer for BWD, recently completed a 6-phase management training and leadership skills course for Water/Wastewater managers and supervisors. The intensive 144-hour course is administered by the American Water College and the Public Utilities & Waterworks Management Institute. Bates joined BWD in August 2008. She is a member of the Society of Human Resources Managers (SHRM), a past President of the Northwest Arkansas Human Resources Association (NOARK), a member of the Knowledge Management Subcommittee of the American Water Works Association (AWWA) Workforce Strategies Committee, and a graduate of Fort Hays State University. She holds a B.S. in Business Administration with an Accounting emphasis. Bates also has completed coursework in the Operations Management Master of Science Program at the University of Arkansas. Bill HagenBurger joined BWD in 2001. He has a M.S. in Civil Engineering from Virginia Tech and State University, in Blacksburg, Va., and a B.S. in Civil Engineering from Villanova University, Pa. He is a registered Professional Engineer in Arkansas and holds a Grade IV Water Operators License. He is a member of AWWA, the Arkansas Water Works and Water Environment Association (AWW&WEA), the Water Environment Federation, and is a Past Chair of the Northwest District of the AWW&WEA. HagenBurger is a member of the Board of the Southwest Section of the AWWA, and previously served as Chair.
BWD’s mission is to serve our customers’ needs by providing high quality drinking water that meets or exceeds all regulatory requirements and is economically priced consistent with our quality standards. BWD supplies clean, safe drinking water, sourced from Beaver Lake, at the wholesale price of $1.31 per thousand gallons to Fayetteville, Springdale, Rogers, and Bentonville. These cities in Northwest Arkansas then pump, store, distribute and resell the water to their customers — more than 320,000 people and industries in their cities and surrounding areas. For more information, visit http://www.bwdh2o.org/service-area.